Empathy Effect: Countering Bias to Improve Health Outcomes

woman doctor assessing a patient while sitting on a couch

The Empathy Effect

Countering Bias to Improve Health Outcomes is a highly interactive workshop that introduces six essential techniques to express empathy and enhance communication. Participants are provided with an opportunity to practice these skills and techniques in a safe and structured environment through small group exercises, video enactments and role plays.

Plan for the day:

  • Review premises and research about the impact of empathy
  • Introduce a model of empathy conveyance: IN GEAR
  • Practice IN GEAR empathy conveyance skills with exercises and video cases
  • Select two skills to add to your practice