The Empathy Effect
Countering Bias to Improve Health Outcomes is a highly interactive workshop that introduces six essential techniques to express empathy and enhance communication. Participants are provided with an opportunity to practice these skills and techniques in a safe and structured environment through small group exercises, video enactments and role plays.
Plan for the day:
- Review premises and research about the impact of empathy
- Introduce a model of empathy conveyance: IN GEAR
- Practice IN GEAR empathy conveyance skills with exercises and video cases
- Select two skills to add to your practice